Returns & Exchanges
At Gold Hinge, we want you to love your fit; if you are not completely satisfied, we offer easy returns and exchanges within 30 days of your delivery date. Items must be in their original, unworn condition with tags attached to be eligible for a refund.
Start Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Print Your Label
Follow the prompts to download and print your prepaid shipping label, or select a QR code option for a printerless experience.
Package Your Items
Securely pack your items in the original mailer or a similar protective bag, ensuring all original tags and packaging are included.
Ship and Track
Drop your package off at any authorized carrier location and keep your tracking receipt; your refund or exchange will be processed within 5-7 business days of arrival.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing